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Most frequently asked questions

Here are the most common questions traders ask us or consider to ask before opening an account with us.


What account types does WaveTrade offer?

WaveTrade offers two account types tailored to your trading style: the Standard Account and our market-leading ECN Account.

ECN Account: Gain direct access to raw inter-bank spreads from our liquidity providers, with a transparent commission of $7 per standard lot round turn.

Standard Account: Trade commission-free with a simple 0.8 pip markup added to the raw inter-bank spread. For a full comparison and details, visit our Account Overview page.

What are the fees, commissions for trading with WaveTrade?

WaveTrade has two MetaTrader account types, a Standard account and our market leading, the ECN account. We do not charge a commission on Standard accounts but instead apply a spread markup of 0.8 pip above the Raw inter-bank prices received from our liquidity providers. WaveTrade ECN account displays the raw inter-bank spread received from our liquidity providers. On this account we charge a commission of $7 per standard lot round turn.

What is the minimum amount needed to open a trading account?

WaveTrade allows clients to open an account with as little as $200 or currency equivalent.

What are your trading conditions?

Our mission is to offer the lowest spreads and fastest execution across 1000+ trading instruments, including Forex, precious metals, futures, and commodity CFDs. We've made significant investments in technology and built strong partnerships with top-tier pricing providers to ensure reliable and competitive trading conditions.

To explore our full product offering, click here: Range of Products. We strongly recommend reviewing our Account Terms to understand the associated costs, risks, and your responsibilities.

Is WaveTrade an ECN/STP broker or a Market Maker?

WaveTrade operates under an ECN pricing model with No Dealing Desk (NDD) execution, sourcing prices from external liquidity providers and passing them on to traders without manipulation. While we don't offset every position with a liquidity provider (which is common in hybrid models), our approach aims to deliver raw pricing and fast execution, aligning closely with ECN/STP principles rather than acting as a traditional Market Maker. In summary, WaveTrade is not a Market Maker. WaveTrade follows an ECN-style model with elements of STP, designed for transparency and performance.

How do I open a live trading account with WaveTrade?

Opening an account is quick and easy. Click on the Open a Live Account link and complete the online application form. Once approved by our accounts team, you’ll receive your trading account login details and password via email.

Questions about WaveTrade
Who is WaveTrade?

WaveTrade is one of the world’s leading Forex CFD providers, founded with the vision of offering fair and transparent trading to active traders. We are committed to bringing institutional-grade solutions, once available only to professionals and global investment banks, to retail investors around the world. For more information, please visit our About Us page.

Who owns WaveTrade?

WaveTrade is a privately owned company led by a management team with over 20 years of experience in derivative products.

Is WaveTrade regulated?

WaveTrade Ltd is authorized and regulated by the Mauritius Financial Services Commission (FSC) under Investment dealer licence number: GB23201379 and located at: Suite 803, 8th Floor, Hennessy Tower, Pope Hennessy Street, 11328, Port Louis, Mauritius. This authorization permits WaveTrade to offer financial services, including trading in Forex and Contracts for Difference (CFDs), under the stringent regulatory framework of the FSC.

WaveTrade Ltd (Registered Number A000002847) is a company registered in Anguilla with the following registered address: No. 9 Cassius Webster Building, Grace Complex, PO Box 1330, The Valley, Al 2640, Anguilla.

Where is my money held?

WaveTrade holds client money in segregated client money accounts in Tier 1 banks.

What happens to my funds if the bank that my funds are held with goes insolvent?

WaveTrade holds client funds in segregated accounts with several top-rated international banks. We distribute client money across multiple institutions to minimize counterparty risk and enhance the security of your funds.

How does WaveTrade use my personal information?

We collect only the personal information necessary to provide quality products and services, perform identification checks to meet regulatory requirements, and prevent fraud. We do not sell your personal information to third parties for marketing purposes. For more details on how we protect and handle your information, please refer to our privacy policy.

Are my personal details as well as card information safe?

Yes, we take our customers' privacy very seriously and have implemented strict policies and procedures to protect the information we collect. You can view our privacy policy which outlines how we handle your personal information.

What should I do if my account is hacked?

If your account security is compromised, we recommend changing your trading platform and Client Area passwords immediately. For your safety, store your passwords securely and avoid using shared or public devices. If you notice any security breach, please update your passwords and contact us immediately to report the incident.

Questions about Trading with WaveTrade
What is the difference between the Standard and the ECN Spread Accounts?

WaveTrade has two MetaTrader account types, Standard Account and our market-leading ECN Spread Account. WaveTrade does not charge a commission on Standard Accounts; instead, we mark up the spread received from our liquidity providers. WaveTrade’s Raw Spread Account shows the raw interbank spread received from our liquidity providers. On this account we charge a commission of $3.5 per standard lot round turn.

What is the minimum amount needed to open a trading account?

WaveTrade allows clients to open a trading account with as little as USD $200 or currency equivalent.

What leverage does WaveTrade offer?

WaveTrade offers flexible leverage options from 1:1 to 1:500. You can adjust your account’s leverage settings at any time through your Client Area.

Can I have multiple trading accounts with WaveTrade?

Yes. You can open and manage multiple trading accounts directly from your Client Area.

What time does WaveTrade open and close its prices?

WaveTrade’s MetaTrader server pricing hours are:
Opening time: 00:01 (MetaTrader Server Time, Monday)
Closing time: 23:57 (MetaTrader Server Time, Friday)

Please note that individual instrument trading hours may vary. Refer to the product specifications on our website for exact details.

What time does WaveTrade’s rollover occur?

Rollover occurs at 00:00 MetaTrader Server Time each trading day. This is when positions held past that time may incur swap charges or credits.

What is WaveTrade MetaTrader Offset?

To align chart candles with the New York close (5 PM ET), WaveTrade’s MetaTrader server time is set to GMT+2, and to GMT+3 during Daylight Saving Time. This ensures five daily candles per week.

What are the trading hours for gold and silver?

Gold (XAUUSD):Opening: 01:02 (MetaTrader Server Time), Closing: 23:57 (MetaTrader Server Time)Opening time: 00:01 (MetaTrader Server Time, Monday)
Silver (XAGUSD): Opening: 01:00 (MetaTrader Server Time), Closing: 23:59 (Friday close at 23:57

Does WaveTrade offer any education?

Yes. WaveTrade offers a variety of educational resources, including online tutorials, webinars, and regular market analysis to support traders of all experience levels. Webinar schedules are published on our blog.

How many currency pairs does WaveTrade offer?

WaveTrade offers access to over 75 currency pairs, including majors, minors, exotics, and cryptocurrency pairs.

Which other instruments does WaveTrade offer?

In addition to Forex, WaveTrade provides CFDs on:

• Metals (Gold, Silver)
• Energies (Oil, Natural Gas)
• Indices (S&P 500, Dow Jones, FTSE 100, etc.)
• (1000+ large-cap shares from global exchanges)
• Cryptocurrencies (Bitcoin, Ethereum, and more)

How do I deposit money into my trading account?

You can deposit funds via:

• Credit/debit cards
• Wire/bank transfer
• PayPal
• Skrill
• Neteller
• UnionPay
• Bpay
• FasaPay
• POLi

Visit our Funding page for full details on available deposit methods.

How long does it take for funds to appear in my live trading account?

• Instant: For online payment methods (e.g., cards, PayPal, Neteller, Skrill)
• 1–2 business days: For Bpay and local bank transfers
• 3–5 business days: For international wire transfers

How do I withdraw money from my trading account?

You can request a withdrawal directly from your Client Area. Requests submitted before 12:00 PM (AEST/AEDT) are typically processed on the same business day. For more details, refer to our Withdrawals Policy.

How do I open a live trading account with WaveTrade?

To open a live account:

1. Click on the “Open a Live Account” button on our website.
2. Complete the online application form.
3. Once approved, you’ll receive your login credentials via email.

What documents do I have to provide to WaveTrade to open a live trading account?

To comply with anti-money laundering regulations, WaveTrade requires:

• Photo ID (clear, valid government-issued ID showing full name, date of birth, expiry date, and signature)
• Proof of address (utility bill or bank statement no older than 6 months showing the same name and address as your application). Applicants must be 18 years or older.

Do I earn interest on funds deposited into my live trading account?

No. WaveTrade does not pay interest on funds held in trading accounts.

Does WaveTrade accept U.S. clients?

No. Due to regulatory restrictions, WaveTrade does not accept clients residing in the United States.

Are scalping and hedging allowed?

Yes. WaveTrade supports both scalping and hedging strategies. Our fast execution and low spreads make us a preferred choice for day traders, scalpers, and algorithmic systems.

If I am experiencing problems trading, can I place an order over the phone?

WaveTrade does not support opening new trades over the phone. However, if you need assistance closing existing positions during platform issues, you can contact our support team by phone for help.

If I stop trading, will I be charged an inactivity fee?

No. WaveTrade does not charge any inactivity or dormancy fees on your trading account.

Are demo accounts the same as live accounts?

Demo accounts closely replicate the experience of a live trading environment, including pricing and platform functionality. However, demo accounts are intended for educational purposes only, and do not reflect live liquidity conditions or slippage. Performance may vary from live trading.

What is the difference between an ECN, STP, and Market Maker broker?

• ECN (Electronic Communication Network): Prices are streamed directly from liquidity providers. Trades are either matched with other participants, offset with a liquidity provider, or held internally. ECN brokers typically offer raw pricing and fast execution.
• STP (Straight Through Processing): Trades are routed directly to liquidity providers without intervention or price manipulation.
• Market Maker: Market makers generate their own pricing via a dealing desk. Prices may reflect internal exposure rather than actual market prices.

WaveTrade operates as a CFD provider using the ECN pricing model, sourcing quotes from external liquidity providers with no dealing desk intervention.

How do you execute my trades?

When you trade with WaveTrade, we act as the principal in your transactions. This is standard across Forex and CFD providers globally. Trades are executed at prices streamed from independent liquidity providers, without intervention from a dealing desk.

How are WaveTrade’s prices derived?

WaveTrade streams prices from a network of bank and non-bank liquidity providers. For Forex, pricing is aggregated from these sources. For CFDs, prices reflect the underlying exchange. All tradable prices become WaveTrade prices once made available through our platforms.

How are commissions charged according to trade size on MetaTrader accounts?
Trade Size
Commission

(Open)
Commission

(Close)
Total Round Turn
1.00 lot (100k)
$3.50
$3.50
$7.00
0.10 lot (10k)
$0.35
$0.35
$0.70
0.01 lot (1k)
$0.035
$0.035
$0.070

• On MetaTrader 4, commissions are charged in full at trade entry.
• On MetaTrader 5, commissions are charged per side (open and close). Note: MT5 rounds commissions to two decimal places, so micro lot commissions ($0.035) may display as $0.04.

Is WaveTrade a market maker or an ECN broker?

WaveTrade is licensed to make a market as a product issuer. However, we operate under an ECN-style pricing model, sourcing quotes from independent liquidity providers and not running a proprietary trading book. Prices are passed through to clients with no dealing desk intervention.

Is WaveTrade a true ECN provider?

Yes. Our prices are streamed directly from our external liquidity providers, and we do not maintain a dealing desk or generate our own prices.

Who are your liquidity providers?

WaveTrade works with multiple bank and non-bank liquidity providers to deliver tight spreads and fast execution. Specific counterparties may vary depending on the product.

Are you a market maker?

As a regulated product issuer, WaveTrade is licensed to make markets. This structure allows us to provide liquidity and accessible trading conditions to retail clients. However, we do not operate a dealing desk, nor do we manipulate pricing internally. Prices are derived from liquidity providers and passed on directly to our clients.

What conflicts of interest exist between WaveTrade and its customers?

All potential conflicts of interest are disclosed in our Terms & Conditions and client agreement documentation.

What is the average spread on gold?

On our ECN Account, the average spread for gold (XAUUSD) is approximately 1 pip. For current pricing, visit our Spreads page.

What is the average spread on EUR/USD?

On the ECN Account, the average spread for EUR/USD is approximately 0.1 pip. Visit the Spreads page for real-time data.

Why was my stop loss not filled at the requested price?

All trades are executed based on the market prices streamed on our platforms at the time an order is triggered. WaveTrade uses a market execution model, which means stop loss and take profit orders are executed at the best available price once triggered. We do not offer guaranteed stop loss orders, so execution may differ during times of high volatility or low liquidity.

Where can I find the swap rates?

Swap rate information is available on our website or within the MetaTrader platform:

• In MetaTrader 4 & 5, open Market Watch, right-click on an instrument, and select "Specifications".
• A new window will display the long and short swap rates for that instrument.

Do you offer oil?

Yes. WaveTrade offers spot and futures-based CFDs on energy products, including WTI Crude Oil and Brent Crude Oil. Visit our CFDs on Commodities page for full product details.

Why is there a triple swap rate?

Triple swap rates are applied on Wednesdays. This is because spot Forex contracts settle two business days after the transaction date. A trade opened on Wednesday settles on Friday, but a trade opened on Thursday settles the following Monday, covering the weekend.
 To account for this, three days’ worth of swap is applied to positions held at 5 PM New York time on Wednesday.

Swap rates can be positive or negative, depending on the direction of your position and prevailing interest rate differentials.

How many Stock CFDs do you offer?

WaveTrade offers over 1000+ Stock CFDs, covering major companies listed on exchanges like the ASX, NASDAQ, and NYSE. The full list is available on our Stocks CFD product page.

What is a dividend adjustment?

When a stock or index constituent goes ex-dividend, WaveTrade applies a dividend adjustment to relevant CFD positions:

• Long positions receive a credit.
• Short positions are charged a debit.

For index CFDs, the adjustment reflects the total impact of all dividend-paying stocks within the index, based on Bloomberg’s estimated dividend figures.

Why hasn’t my order closed even though the market prices reached my take profit level?

This usually occurs due to referencing the wrong price feed:

• For buy trades, the bid price must reach your take profit level.
• For sell trades, the ask price must reach your take profit level.

Also note: Standard accounts include a 0.8 pip spread markup, which may not be visible on your chart by default.

Why did my trade stop out below 50%?

WaveTrade has a 50% margin stop-out level across all platforms. If your account’s margin level falls to or below 50% of the required margin, the system will automatically begin closing open positions to protect your capital.

Do you offer negative balance protection?

WaveTrade does not guarantee negative balance protection. In rare cases — such as significant market gaps during weekends or holidays — your account balance may fall below zero. Clients are responsible for covering any resulting negative balance.

What execution method do you use?

WaveTrade uses a market execution model. This means all trades and pending orders are filled at the best available market price at the time they are executed.

Does WaveTrade offer instant execution?

No. WaveTrade does not offer instant execution. All trades are executed using market execution, ensuring fair access to current pricing without dealer intervention.

What is your average trade execution time?

WaveTrade’s average execution time for currency pairs is approximately 35 milliseconds. Our trade servers are hosted in Equinix NY4 data centers in New York, with cross-connects to top-tier liquidity providers for minimal latency.

What are the fees/commissions for trading CFD indices with WaveTrade?

WaveTrade does not charge commissions or additional fees for trading index CFDs. All costs are included in the spread.

How do I subscribe or unsubscribe from WaveTrade emails?

To manage your email preferences:

1. Log into your Client Area
2. Go to Account Details under the “Profile” section
3. Check or uncheck “Newsletters and Special Offers”
4. Click Update Information to save your changes

How do I subscribe to WaveTrade’s daily market forecasts?

You can subscribe to daily forecasts from your Client Area:

1. Navigate to the Trading Tools section
2. Select “Daily Market Forecasts”
3. Choose your preferred provider (Autochartist, Trading Central, or both)

Do you offer a FIX API connection?

WaveTrade does not offer FIX API access to MetaTrader 4 or 5. However, FIX API access is available through our cTrader platform. Visit the cTrader Help Centre for more information.

What partnership programs does WaveTrade offer?

WaveTrade offers several partnership options, including:

• Introducing Broker (IB) programs
• Affiliate programs

More details can be found on our Partnerships page.

Can I lose real money whilst trading on a demo account?

No. Demo accounts use virtual funds and are completely risk-free. They are intended for practice and educational purposes only.

How do I add funds to my demo trading account?

To top up your demo account:

1. Log in to your Client Area
2. Go to Account Summary > Demo Accounts
3. Click the green dollar icon ($) beside your demo account
4. Choose the amount to add

What happens to my funds if WaveTrade becomes insolvent?

Client funds are held in segregated accounts with top-tier banks. In the unlikely event of insolvency, clients with a net credit balance will be paid first from segregated funds and, if necessary, from the company’s remaining resources. WaveTrade maintains a strong capital position in accordance with regulatory requirements.

Does WaveTrade offer trading advice?

No. WaveTrade does not provide personal trading advice. Trading CFDs carries risk and may not be suitable for all investors. We recommend seeking independent financial advice if needed.

Questions about the Forex market
What is Forex?

Forex, short for the Foreign Exchange Market, is the largest financial market in the world, with an average daily turnover of over $3 trillion. Forex trading involves buying one currency while simultaneously selling another, always traded in currency pairs such as EUR/USD or AUD/USD. Prices fluctuate based on supply and demand and are influenced by global economic factors.

How is a profit or loss incurred when trading Forex?

Profit or loss is generated by the difference between entry and exit prices:

• Profit occurs when you buy low and sell high, or sell high and buy low.
• Loss happens if the market moves against your position.

For example: Benjamin deposits $5,000 and uses 1:100 leverage, giving her $500,000 in trading power. She buys 0.1 lots of AUD/USD at 0.99802 and sells at 1.04069. This 426-pip move gives her a $426 profit. If the price had dropped by the same amount instead, her loss would also be $426.

Important: Losses can exceed your initial deposit when using leverage, so risk management is essential.

Is the Forex market a fair market?

Yes. The Forex market is widely regarded as one of the fairest and most transparent financial markets, due to its vast size and the high number of global participants. No single entity can control the market for an extended period, making it difficult to manipulate.

Is the Forex market exchange traded?

No. Forex is traded over-the-counter (OTC), meaning transactions occur directly between parties without a centralized exchange. This global market operates 24 hours a day, five days a week, starting in New Zealand and ending in New York.

Who are the main participants in the Forex market?

Major participants include:

• Central banks
• Commercial and investment banks
• Hedge funds and asset managers
• Retail traders

The rise of the internet and electronic trading platforms has made Forex more accessible to individual investors worldwide.

When does the Forex market open and close?

The Forex market operates continuously from:

• Sunday 10:00 PM GMT (Wellington open)
• To Friday 10:00 PM GMT (New York close)

The market follows a global cycle across financial hubs such as Tokyo, London, and New York.

What makes exchange rates move?

Exchange rates are influenced by both fundamental and technical factors, including:

• Interest rates
• Inflation data
• Economic indicators
• Political stability
• Central bank interventions

Sudden events, such as geopolitical developments or economic surprises, can also cause significant price fluctuations.

How do I manage risk when trading Forex?

Effective risk management tools include:

• Stop-loss orders: Automatically close a trade at a pre-set price to limit potential losses.
• Limit orders: Set predefined entry or exit points to manage risk and lock in profits.
• Leverage control: Adjust leverage to suit your risk tolerance.
• Diversification: Avoid concentrating all trades in one currency pair or strategy.

These tools are available in MetaTrader platforms and are essential for responsible trading.

What is the best trading strategy to use when trading Forex?

There’s no single “best” strategy. Traders often choose from:

• Technical analysis: Using indicators, chart patterns, and historical data.
• Fundamental analysis: Interpreting economic reports, news, and market sentiment.
• Hybrid strategies: Combining both technical and fundamental tools.

Strategies should align with your trading goals, risk tolerance, and time horizon. External factors like interest rate decisions or geopolitical events can have a dramatic impact on currency prices.

Is trading the Forex market expensive?

No. Forex trading has never been more accessible:

• Tight institutional-grade spreads
• Leverage up to 1:500
• Low minimum deposits (from $200)

However, while leverage can magnify profits, it also increases risk. Responsible use of leverage and proper risk management are essential.